+1-855-211-0932 (ID:272834)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will show up. It contains in-depth info about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of how-to videos explaining how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our extensive Frequently Asked Questions section, which includes questions asked by real clients and offers real solutions. We frequently "revamp" our FAQ database with new questions & answers so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our excellent team of customer support engineers available 24/7 and eager to assist you with any problem. Each support ticket you submit will be replied to within sixty minutes (the average support ticket response time being approximately 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272834

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com